FAQ

177det FAQ – Common Questions & Detailed Answers

All your questions in one place — KYC verification, bonus calculations, payment issues, profile changes, and more.

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In-Depth Answers

KYC (Know Your Customer) verification at 177det is required in two situations — first, when you wish to withdraw a large amount (generally ৳10,000 or more), and second, when the system automatically requests identity verification.

How to do it:

  1. Log in to your account and go to the "Profile" section.
  2. Click on the "Identity Verification" or "KYC" option.
  3. Upload a clear photo of any one of the documents listed below.
  4. Once submitted, verification is completed within 24–48 hours.

Accepted Documents:

  • National ID Card (NID) — front and back
  • Passport (photo page)
  • Driving License
  • For proof of address: a utility bill or bank statement (issued within the last 3 months)

Tips: Make sure document photos are clear, not blurry, and show all four corners. Images should ideally be under 10 MB.

Answer with Example

Every bonus on 177det comes with a Wagering Requirement — meaning you must place a specified amount in bets before the bonus funds can be withdrawn.

For example: You deposit ৳1,000 and receive ৳2,000 as a 200% bonus. If the wagering requirement is 10x the bonus, you'll need to place a total of ৳2,000 × 10 = ৳20,000 in bets before you can withdraw.

Important Rules:

  • Wagering is generally calculated on the bonus amount, not the deposit.
  • Bet contribution varies by game type — slots count at 100%, while live card games may count at only 10–20%.
  • Bonuses and bonus winnings cannot be withdrawn until the wagering requirement is completed.
  • Every bonus has an expiry period — typically 7–30 days.

To view the terms of a specific bonus Promotions Page View.

Rules & Process

177det regularly hosts sports and casino tournaments where top leaderboard finishers win big prizes.

Participation Rules:

  • Log in to your 177det account and go to the "Promotions" section.
  • Click the banner of an active tournament and press the "Join" button.
  • Points are added automatically when you place bets on eligible games.
  • The leaderboard updates in real time — you can check your ranking at any moment.

Prize Distribution:

  • Prizes are credited to your account within 24–72 hours after the tournament ends.
  • Prizes are typically awarded as cash, free bets, or free spins.
  • In case of a tie, the player who reached the target first will rank higher.

Each tournament has its own eligibility criteria — please read the rules before joining.

Time & Resolution

Deposits at 177det via bKash, Nagad, or Rocket are typically 5–15 minutes is credited to your account. Bank transfers may take up to 1–6 hours.

If the delay exceeds the expected timeframe:

  1. Collect the transaction receipt or Transaction ID (TxID) from your bKash/Nagad app.
  2. Contact 177det via live chat or email (support@177det.biz) with your TxID, amount, and transaction time.
  3. Our support team typically resolves issues within 30 minutes.

If a deposit fails:

  • If money is deducted from bKash but doesn't arrive in your 177det account, it will be refunded automatically — this typically takes 24–72 hours.
  • Make sure you've sent to the correct payment number — a unique number is assigned for each deposit.

To view your full financial transaction history Transactions Page Visit

Step-by-Step Guide

You can change your mobile number on 177det, but for security reasons there is a verification process involved.

Steps to update it yourself:

  1. Log in to your account → go to "Profile" → "Security Settings".
  2. Click on the "Change Mobile Number" option.
  3. An OTP will be sent to your current number — use it to verify your identity.
  4. Enter your new mobile number and verify it using the OTP sent to that number.
  5. Once completed, your new number will be active.

If you no longer have access to your old number:

In this case, you'll need to contact support directly. After verifying your identity with your KYC documents and account details, the support team will update your number. This process may take 24–48 hours.

For security reasons, multiple accounts cannot be registered under the same mobile number.

Language Settings

Yes, 177det is available in multiple languages. The platform is built with Bangladeshi users in mind Bengalias the primary language, with several others supported, including English.

How to change the language:

  1. Click the language selector (usually a flag icon) in the top-right corner of the page.
  2. Select your preferred language from the dropdown.
  3. The page will automatically reload in that language.

You can also change your language from Settings while logged in — the change will be saved to your account. The same language will be applied automatically the next time you log in.

Customer support is currently available in both Bengali and English.

Identity Verification

177det is an internationally licensed online betting and casino platform. All operations are conducted in full compliance with international gaming authority regulations.

Why 177det is trusted:

  • International License: Fully licensed and approved by a recognized Gaming Commission.
  • 256-bit SSL Encryption: All your financial and personal information is fully protected.
  • Fast Payments: Over 500,000 members successfully make withdrawals every day.
  • Fair Game: Our games are RNG (Random Number Generator) certified — results are completely random and unbiased.
  • Transparent Rules: All terms are clearly stated — no hidden charges.
  • Responsible Gaming: 177det follows a responsible gaming policy.

Keeping your money and information safe is our top priority. If you have any concerns, About Us Read the page.

To learn more about Responsible Gaming Responsible Gaming View the page.

No results found for your search. Please try different keywords or contact support.
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